ResMed SaaS

Powering the reimagination of healthcare

A Digital Transformation

As a global leader in health technology, ResMed has developed transformative cloud-connected medical devices and solutions for people with sleep apnea, COPD, and other chronic diseases.

Today the company is applying this digital health expertise more broadly through the SaaS business, offering comprehensive software platforms that support healthcare providers in settings outside of the hospital. With this full suite of cloud-based EHR and business management systems supporting all aspects of care delivery for both home- and facility-based organizations, ResMed SaaS is changing the way care is delivered.

The Heart of the ResMed SaaS business

Our SaaS business provides software services that are vital to the operation of organizations that deliver care beyond the hospital, in a variety of out-of-hospital settings that complement and extend ResMed’s reach beyond respiratory care and sleep markets. Learn about our employees’ personal experiences with these care settings that inspire us to innovate every day, and enable our commitment to serve the dedicated providers we work with.

Our offerings

HME (Home Medical Equipment)

This market-leading solution enables HME providers to streamline processes and manage their entire business from one cloud-based system, for greater efficiency and increased profitability.

Pharmacy/Home Infusion

Our easy-to-use system delivers one complete solution for streamlined workflows, data analysis, and improved results for HME, pharmacy, and home infusion businesses and the people they serve.

Home Health, Hospice, and Palliative Care

Built by clinicians for clinicians, our Best in KLAS solution offers a comprehensive, fully integrated set of features to support both clinical and back-office staff, optimize outcomes, and improve patient care.

Private Duty

Developed by industry experts to support caregivers in the home and help back-office staff, this robust and intuitive solution provides all the support private duty organizations need.

Skilled Nursing

Our Best in KLAS solution provides long- and short-term care and rehabilitation organizations with an integrated suite of clinical and financial tools designed to create efficiencies and improve business margins, patient safety, and clinical outcomes.

Senior Living

This solution delivers the intuitive clinical, financial, and operational tools that help independent living, assisted living, and memory care communities work more efficiently and keep the focus on their residents.

Life Plan Communities (LPC/CCRC)

Our clinical, financial, and operational solutions are tailored specifically for the unique and complex needs of both single-facility and multi-community organizations, to help providers simplify tasks and improve the resident experience.

Professional Care

From staff scheduling and care documentation to e-learning, we offer to customer and employees the opportunity to digitally manage all core processes surrounding everyday care provision.

Non-Professional Care

Our subsidiary is focused on providing digital solutions including e-learning courses to non-professional caregivers including family, friends and volunteers.

Youth and Disabled Care

Our product suite provides core process digitization including documentation, invoicing, and staff rostering for professional care providers focused on young people, include those with disabilities.

Therapy

Our cloud-based solutions create digital processes for customers in their everyday therapeutic practice, from appointment scheduling to documentation and invoicing.

Brightree – Eliminating complexity for HME suppliers

Innovative solutions and services for organizations in home medical equipment, pharmacy, orthotic and prosthetic, and home infusion within the US market. Brightree enables organizations to improve business performance and deliver better health outcomes.

MatrixCare – Improving outcomes in out-of-hospital care

A complete and fully integrated set of features to address the clinical and back-office needs of facilities-based care settings and home care, home health, and hospice organizations within the US market. MatrixCare helps providers successfully manage risk in out-of-hospital care delivery and achieve better health outcomes.

MEDIFOX DAN – Providing solutions for those who care for others

A leader in digital solutions in the care, support, and therapy sectors within the German market. MEDIFOX DAN delivers high quality outcomes for people in need, while simultaneously creating efficiency, more freedom for human interaction and caregiver engagement.

33 years of ResMed

Creating devices and digital solutions for a healthier world

  1. 1989 Company founded
    Peter Farrell creates ResCare to commercialize positive airway pressure (PAP) therapy equipment for people with sleep apnea.
  2. 1990 First PAP mask
    Patent issued for the first pre-assembled PAP mask—the Bubble Cushion— licensed exclusively to ResCare and launched as the Series 2.
  3. 2003 First software program
    ResLink solution enables doctors to verify patient adherence and improve therapy.
  4. 2012 Remote monitoring leadership
    Acquisition of Umbian, whose U-Sleep program enhances ResMed’s AirView monitoring and helps clinicians track and improve patient compliance.
  5. 2016 Acquisition of Brightree
    Includes business management software supporting HMEs with daily patient & CMS billing, documentation, and physician orders + an EHR solution for home health and hospice organizations.
  6. 2018 Acquisition of HEALTHCAREfirst
    Home health and hospice billing and coding services that work with MatrixCare and other software platforms.
  7. 2019 Acquisition of MatrixCare
    EHR platform for the billing, operational, and clinical aspects of facility-based care settings (senior living, skilled nursing, and life plan communities).
  8. 2019 Acquisition of Propeller Health
    Digital tools for inhalers to help improve adherence and reduce hospitalization risk for people with COPD and asthma.
  9. 2020 Brightree’s home health & hospice EHR moves to MatrixCare
    Complementing MatrixCare’s facility-based software offerings, the home-based care solution also garners a Best in KLAS award in 2020—and again in 2021 and 2022.
  10. 2021 Acquisition of CitusHealth
    Software enables home-based care clinicians to communicate, collaborate, and share electronic documents in a secure format.
  11. 2022 Acquisition of MEDIFOX DAN
    A German leader in out-of-hospital software solutions, MEDIFOX DAN’s clinical, financial, and operational solutions are mission-critical for post-acute care providers.