Inside Sales Representative – ReSupply
At ResMed (NYSE: RMD, ASX: RMD) we pioneer innovative solutions that treat and keep people out of the hospital, empowering them to live healthier, higher-quality lives. Our cloud-connected medical devices transform care for people with sleep apnea, COPD and other chronic diseases. Our comprehensive out-of-hospital software platforms support the professionals and caregivers who help people stay healthy in the home or care setting of their choice. By enabling better care, we improve quality of life, reduce the impact of chronic disease and lower costs for consumers and healthcare systems in more than 120 countries. To learn more, visit ResMed.com and follow @ResMed.
The Sleep team is helping to fuel ResMed’s growth by focusing on solutions (products + software + services) to improve the quality of life for patients with sleep-disordered breathing and help providers improve efficiencies and reduce their costs. We are pioneers in providing a better experience for patients on therapy, and helping them achieve and maintain adherence with innovative masks and sleep devices with cloud connectivity. With nearly a billion people estimated to be suffering from obstructive sleep apnea, this is an opportunity to make a difference and change people’s lives whether in Marketing, Sales, or product development.
Let’s talk about the team and you:
The ReSupply Inside Sales role is responsible
for selling ResMed’s homegrown outreach software platform that manages the
supply cycle and eligibility for our core sleep customers patient base. In this role, you will also advise customers on products and market insights around their needs and
requirements. You will use your knowledge of our products to inform the customer about quality of products and equipment and demonstrate proper use and answer customer questions concerning price while developing consultative relationships. You’ll work closely with the field
sales team to develop targeted sales calls and lead generation activities.
Let’s talk about Responsibilities:
- Manage the lead
pipeline/new prospects in partnership with field counterparts in assigned
- Meet/exceed quarterly
and annual sales objectives and quotas
- Maintain strong working
relationships with outside sales team
- Provide feedback to
development via standard channels to insure product feature competitiveness
- Develop territory to attain revenue goals by:
- Making outgoing calls within territory per provided lists
- Navigating accounts to establish contact with key players
- Cultivating relationships with channel partners and cross-functional team members.
- Lead generation follow-up and classification
- Developing pricing and sales analysis for customer negotiations
- Streamline the sales process with customers
by lead mining, use of direct marketing tools, positioning new products and
initiatives, and by providing service and timely response to customers and
sales rep support needs
- Conducts product demonstrations and
in-services via phone &/or video conferencing.
- Attend trade shows when required to meet with
customer sales prospects
- Fulfill a wide range of
requests for information from prospective customers, qualify level of
opportunity and appropriate resources required
- Maintain current
activity and accurate forecast information in partnership with cross functional
- Create opportunities to
up-sell and cross-sell existing accounts
Let’s talk about Qualifications and Experience:
- Bachelor’s Degree and two (2) years of
related successful Business to Business sales experience, or equivalent
combination of education and experience.
- SaaS sales experience strongly preferred.
- Must possess excellent telephone etiquette, communication and organizational
skills and have a strong consultative approach with a demonstrated ability to
develop successful business partner relationships at all levels of an
- Applicants should have exceptional verbal and written skills as well as a
proficiency in Microsoft Office products
- Position requires good account management skills, specifically the ability to
coordinate multiple activities for numerous accounts.
- Strong business and technical
- Experience with Salesforce.com or another CRM system
Okay, so what’s next?
Joining ResMed is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. Our hope is that each day you’ll uncover a new reason to love what you do. If this sounds like the workplace for you, apply now!
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please note: Unsolicited resumes from employment agencies or other third parties will not be considered. ResMed is an Equal Opportunity Employer – Minority/ Female/ Disability/ Veterans. ResMed participates in E-Verify. The Notice of E-Verify Participation and the Notice of Right to Work are available for your review. ResMed is a smoke-free workplace.