Inside Sales Representative

Job ID: 3290
Job Category: Sales
Location: Halifax, NS

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About ResMed

ResMed (NYSE:RMD) is a world-leading connected health company with more than 5 million cloud-connected devices for daily remote patient monitoring, changing lives with every breath. As a global leader in connected care, ResMed’s award-winning devices and software solutions help treat and manage sleep apnea, chronic obstructive pulmonary disease and other respiratory conditions. Our 6,000-strong team is committed to creating the world’s best tech-driven medical device company – improving quality of life, reducing the impact of chronic disease, and saving healthcare costs in more than 120 countries.

ResMed Culture

Today is your day. At ResMed, we believe every day is a new day for groundbreaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow. We are thinkers and innovators who constantly challenge ourselves to do everything better than the day before, so that people around the world can breathe easier. We are constantly thinking beyond the horizon and challenging ourselves to remain visionaries of the industry we created. Every ResMed employee at every level of the organization can do extraordinary work and deliver innovation. We have always done things our own way. With integrity. With passion. With the aspiration to improve lives with our expertise. That’s why we hire the best.

Job Description

Inside Sales Representative – ReSupply

At ResMed (NYSE: RMD, ASX: RMD) we pioneer innovative solutions that treat and keep people out of the hospital, empowering them to live healthier, higher-quality lives. Our cloud-connected medical devices transform care for people with sleep apnea, COPD and other chronic diseases. Our comprehensive out-of-hospital software platforms support the professionals and caregivers who help people stay healthy in the home or care setting of their choice. By enabling better care, we  improve quality of life, reduce the impact of chronic disease and lower costs for consumers and healthcare systems in more than 120 countries. To learn more, visit and follow @ResMed.

The Sleep team is helping to fuel ResMed’s growth by focusing on solutions (products + software + services) to improve the quality of life for patients with sleep-disordered breathing and help providers improve efficiencies and reduce their costs. We are pioneers in providing a better experience for patients on therapy, and helping them achieve and maintain adherence with innovative masks and sleep devices with cloud connectivity. With nearly a billion people estimated to be suffering from obstructive sleep apnea, this is an opportunity to make a difference and change people’s lives whether in Marketing, Sales, or product development.

Let’s talk about the team and you:

The ReSupply Inside Sales role is responsible
for selling ResMed’s homegrown outreach software platform that manages the
supply cycle and eligibility for our core sleep customers patient base. In this role, you will also advise customers on products and market insights around their needs and
requirements. You will use your knowledge of our products to inform the customer about quality of products and equipment and demonstrate proper use and answer customer questions concerning price while developing consultative relationships. You’ll work closely with the field
sales team to develop targeted sales calls and lead generation activities.

Let’s talk about Responsibilities:

  • Manage the lead
    pipeline/new prospects in partnership with field counterparts in assigned
  • Meet/exceed quarterly
    and annual sales objectives and quotas
  • Maintain strong working
    relationships with outside sales team
  • Provide feedback to
    development via standard channels to insure product feature competitiveness
  • Develop territory to attain revenue goals by:
    • Making outgoing calls within territory per provided lists
    • Navigating accounts to establish contact with key players
    • Cultivating relationships with channel partners and cross-functional team members.
    • Lead generation follow-up and classification
    • Developing pricing and sales analysis for customer negotiations
  • Streamline the sales process with customers
    by lead mining, use of direct marketing tools, positioning new products and
    initiatives, and by providing service and timely response to customers and
    sales rep support needs
  • Conducts product demonstrations and
    in-services via phone &/or video conferencing.
  • Attend trade shows when required to meet with
    customer sales prospects
  • Fulfill a wide range of
    requests for information from prospective customers, qualify level of
    opportunity and appropriate resources required
  • Maintain current
    activity and accurate forecast information in partnership with cross functional
    team members
  • Create opportunities to
    up-sell and cross-sell existing accounts

Let’s talk about Qualifications and Experience:

  • Bachelor’s Degree and two (2) years of
    related successful Business to Business sales experience, or equivalent
    combination of education and experience. 
  • SaaS sales experience strongly preferred.
  • Must possess excellent telephone etiquette, communication and organizational
    skills and have a strong consultative approach with a demonstrated ability to
    develop successful business partner relationships at all levels of an
  • Applicants should have exceptional verbal and written skills as well as a
    proficiency in Microsoft Office products
  • Position requires good account management skills, specifically the ability to
    coordinate multiple activities for numerous accounts.
  • Strong business and technical
  • Experience with or another CRM system

Okay, so what’s next?

Joining ResMed is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.  Our hope is that each day you’ll uncover a new reason to love what you do. If this sounds like the workplace  for you, apply now!  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please note: Unsolicited resumes from employment agencies or other third parties will not be considered.  ResMed is an Equal Opportunity Employer – Minority/ Female/ Disability/ Veterans.  ResMed participates in E-Verify. The Notice of E-Verify Participation and the Notice of Right to Work are available for your review. ResMed is a smoke-free workplace.