Global Product Management

What makes ResMed unique is that within our walls we still possess a founder spirit. In many ways it still feels like the early days of the organisation.

A critical aspect of maintaining our founder spirit is how we approach decision- making. Everyone strives to make high quality decisions. But we also need to be able to make those decisions quickly and at scale. It’s much easier in a dynamic start-up environment—there are fewer layers of communication and corporate hierarchy to navigate. But as a company experiences growth, they also tend to become more complex. So, it’s critical that we ground ourself in our Founder Spirit. One that is customer-obsessed, that enables high-quality and high-velocity decision-making, and that empowers our people alike to stay curious, be experimental, and permit failure and the learning that comes with it,

At the end of the day, winners win because they have the best people who are empowered to develop the best products with a rallying vision. Where the best product is the perfect combination of the mix of technology, price, place, and promotion. As such, the most important thing that we can do is empower our people to bring the best products to market. People who are so consumed about delighting our users. The best people, with the context and freedom to apply their craft will beat a strategy every day. As such, everything we do starts and ends with people.

And through all of this, we can’t lose sight of possessing humility, coupled with ambition and drive. Of being humbitious.